Please review the message you received in the Admissions Portal (SurveyMonkey Apply account) that lists the specific reason(s) your application is currently considered incomplete. The table below provides a more detailed explanation of the missing documentation and outlines what needs to be uploaded to your application before your eligibility can be determined.
| Reason Application is Incomplete | Explanation | Required Documents |
| Bachelor's transcript not included in the application | You did not upload your bachelor’s transcript to the Education tab of your application. | A bachelor’s transcript must be uploaded to the Education page. Please read this article from our Online Support Center for more detailed instructions on how to upload your transcript. |
| Bachelor’s transcript illegible | The transcript you uploaded is either too blurry, too small or in an unsupported file format. Please make sure your transcript is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. | Please upload a clear, legible version of your transcript. |
| Bachelor’s transcript cannot be opened | The transcript you uploaded cannot be opened by the NYCTC staff. It may be a zipped file that will not unzip. | Please upload your transcript again, making sure it is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. Do NOT upload a zipped file. |
| Bachelor’s transcript missing pages | The transcript you uploaded is incomplete and missing pages. All pages of your transcript must be uploaded to the Education task. | Please upload a new and complete version of your transcript that includes all pages. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Bachelor’s transcript missing grades | The transcript you uploaded does not include grades for each course. | Please upload a new version of your transcript that includes the grades for each course. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Bachelor’s transcript missing credits | The transcript you uploaded does not include credits for each course. | Please upload a new version of your transcript that includes the credits for each course. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Bachelor’s transcript missing final cumulative GPA | The transcript you uploaded does not list the final cumulative GPA. | Please upload a new version of your transcript that includes your final cumulative GPA. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
|
Bachelor's transcript missing graduation date |
The transcript you uploaded does not list the date your degree was conferred. |
Please upload a new version of your transcript that clearly shows your graduation date. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. OR You may also upload a copy of your diploma that clearly shows the date of your graduation. |
| Course-by-course foreign degree evaluation needed | All candidates with a bachelor’s degree from an international university MUST submit a full course-by-course evaluation of their degree. In accordance with New York state regulations, we need to understand U.S. equivalency for ALL courses you have taken in order to move forward in the review process. |
A course-by-course evaluation of your degree must be uploaded to the Education task. A course-by-course evaluation must include the following: -Listing of all completed coursework Please refer to this article in our Online Support Center about course-by-course evaluations. |
| Course-by-course foreign degree evaluation cannot be opened | We are unable to open the course-by-course evaluation that you uploaded with your application. | Please upload your foreign degree evaluation again, making sure it is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. |
| GPA Statement required because bachelor's degree final GPA is below 3.0 |
You have a final cumulative GPA below 3.0 on your BACHELOR'S transcript. If you have a graduate degree with a GPA of 3.0 or above but your undergraduate GPA was below a 3.0, you MUST include a GPA Statement in your application. This is required by our university partners. |
A GPA statement must be completed on the Education task of the application. The GPA statement should outline any factors that may have impacted your undergraduate GPA and why you feel you will be able to succeed in a rigorous master’s degree program. Please read this article about GPA Statements. |
| Graduate Degree transcript not included in the application | The final cumulative GPA on your bachelor's degree transcript is below a 2.5. You are only eligible to participate in the NYC Teaching Collaborative if you have ALSO earned a graduate degree with a final cumulative GPA of a 3.0 or above. |
A final graduate degree transcript showing a final cumulative GPA of a 3.0 or above must be uploaded to the Education page. Please read this article from our Online Support Center for more detailed instructions on how to upload your transcript. |
| Graduate Degree transcript illegible | The graduate degree transcript you uploaded is either too blurry, too small or in an unsupported file format. Please make sure your transcript is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. | Please upload a clear, legible version of your graduate degree transcript. |
| Graduate Degree transcript cannot be opened | The graduate degree transcript you uploaded cannot be opened by the NYCTC staff. It may be a zipped file that will not unzip. | Please upload your graduate degree transcript again, making sure it is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. Do NOT upload a zipped file. |
| Graduate Degree transcript missing credits | The graduate degree transcript you uploaded does not include credits for each course. | Please upload a new version of your graduate degree transcript that includes the credits for each course. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Graduate Degree transcript missing final cumulative GPA | The graduate degree transcript you uploaded does not list the final cumulative GPA. | Please upload a new version of your graduate degree transcript that includes your final cumulative GPA. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Graduate Degree transcript missing grades | The graduate degree transcript you uploaded does not include grades for each course. | Please upload a new version of your graduate degree transcript that includes the grades for each course. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Graduate Degree transcript missing pages | The graduate degree transcript you uploaded is incomplete and missing pages. All pages of your transcript must be uploaded to the Education task. | Please upload a new and complete version of your graduate degree transcript that includes all pages. Please refer to this article in our Online Support Center for more detailed information about what must appear on your transcript. |
| Information needed regarding college grading system | The transcript you uploaded reflects a grading system with which we are not familiar. | Please upload a document to the transcript question on the Education task that explains the grading system at your university. |
| Resume not included in application | You did not upload a resume to the Resume tab of the application or the resume you uploaded is either too blurry, too small or in an unsupported file format. | A legible resume must be uploaded to the Resume page of your application. Please make sure your resume is clear and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. |
| Resume file cannot be opened | We are unable to open the resume that you uploaded to your application. | Please try to upload your resume again to the Resume tab of your application. Make sure your resume is legible and is in one of the following file formats: .doc, .docx, .PDF, .JPEG. |
| Transfer transcript required | The bachelor’s degree transcript included in your application includes transfer credits earned at another university that contributed 50% or more to your final bachelor’s degree. We must review all coursework to determine your eligibility in the program. | Please upload transcripts from all universities from which you earned credits towards your bachelor’s degree. These transfer credits must have a transcript from the university from which they were earned. Please read this article for more information about transfer credit transcripts. |
| Transcript files cannot be opened | We are unable to open the transcript that you uploaded with your application. | Please upload your transcript again, making sure your transcript is legible and in one of the following file formats: .doc, .docx, .PDF, .JPEG. |
| Application Reset Requested | You have been in touch with NYC Teaching Collaborative staff and discussed the reasons your application is not complete. You requested your application to be reset so you could upload required documentation or complete a section of the application. | Please upload the required documentation discussed with NYC Teaching Collaborative staff or complete all sections of the application. |
| Application submitted in language other than English |
Applications must be submitted in English. Your application was submitted in a language other than English. It is a requirement of the program that candidates are fluent in both writing and speaking English. Our first assessment of this requirement occurs in the review of the application. |
Please revise and re-submit your application so that all sections are written in English. |
To revise your application, follow these steps:
1. Log in to your NYCTC application.
2. Click on the green CONTINUE button.
3. Click on the Application Task (i.e. Education, Resume) you need to edit.
4. Click on the three dots in the upper right-hand corner.
5. Select EDIT.
6. Upload the required documents or complete the GPA Statement question.
7. When the revisions are made, click on the green MARK AS COMPLETE button at the bottom.
8. Return to the navigation bar at the left. Click on the SUBMIT button. Your application has been resubmitted.